Pastoral Counseling Policies and Procedures
It is critical that churches adopt and follow a written counseling policy. The pastor should be asked to sign an agreement to abide by this policy. This policy is the best defense for the pastor and church members alike: A pastor will be able to answer any false allegations of improper conduct; church members will be protected from counseling abuse; and the church will be free of liability and able to continue its ministry. 
A church that pays no attention to how the pastor conducts his counseling ministry could be found negligent for any harm the pastor does to the people he or she counsels. If a church fails to take action after the church has become aware, or should have become aware, of the pastor's unfitness, the church could also be found liable for negligent retention of the pastor. 
Key elements in a pastoral counseling policy should require the pastor providing counseling services to do the following:
1.	Limit counseling to Biblical and spiritual counseling; refuse to provide medical, mental health or marriage counseling, or family therapy; and reject the label of licensed, clinical or professional counselor unless the pastor has actually received psychological training and licensing from an accredited institution.

2.	Emphasize the Biblical counseling by (1) keeping the Bible open and clearly in sight throughout each counseling session; (2) reading from at least one Scripture reference during the counseling session; (3) assigning Scriptural homework to the person being counseled; and (4) beginning and ending each counseling session with prayer.

3.	Require each person being counseled to sign a Counseling Agreement in which he: (1) acknowledges the counseling provided is Biblical not professional; (2) acknowledges the counseling pastor is not professional in psychological counseling, psychiatric therapy, or marriage and family counseling or therapy, and is not licensed by the state as a counselor, social worker or therapist; (3) agrees not to sue the church for any expenses or damages that result from any of the pastor's counseling services; (4) agrees that otherwise confidential communications may be disclosed to appropriate state law enforcement authorities where required by law.

4.	Refer people with serious problems requiring professional counseling to a professional medical or psychiatric counselor with specialized training. 

5.	Set a limit on the number of counseling sessions with each individual and include this limitation in the Counseling Agreement signed by the person being counseled. This policy not only ensures that the pastor reserves sufficient time for his or her other pastoral duties, but also lowers the risk of the pastor and counselee relationship becoming either intimate or estranged. Indeed, studies show that many of those counseled for an extended period actually leave the church because they feel exposed or feel like they have become the target of sermon illustrations. 

6.	Schedule all counseling sessions in writing and at all times keep a secretary informed as to the pastor's whereabouts.

7.	Avoid counseling members of the opposite sex out of sight and alone. Instead, make sure the counseling session is clearly visible to others. Conduct the session in a room with a window or on a pew in the front of the church out of the hearing of anyone else, or require the presence of another staff person or trusted church member of the same sex as the person being counseled. Counseling in an open venue will eliminate the opportunity for emotional attachment and protect the pastor against unfounded allegations of misconduct. Removing the temptation for impropriety might save a pastoral counselor from the sin of adultery. One study of pastors involved in affairs found 71 percent of the affairs began through pastoral counseling sessions. 

8.	Never counsel a minor out of the presence of another adult.

9.	Never touch anyone in an inappropriate manner. 

10.	Take steps to insure the confidentiality of counseling sessions.

11.	Keep detailed records of counseling sessions, including notes of the following: 
a.	The date, time and location.
b.	The names of those present and the reason for their presence.
c.	The confidential nature of the session.
d.	The problem for which counseling was sought.
e.	Any unusual incidents or statements occurring during the session -- for example, threats of harm to self or others, allegations of child abuse, or evidence that the counselee is under the influence of alcohol or a controlled substance.
f.	The spiritual advice given, including specific Scripture references shared. 
g.	The specific actions recommended and any actions the counselee was discouraged from taking.
h.	A reasonable suspicion of child abuse.
Keeping careful records is necessary to protect pastors from a "he said, she said" dispute in a legal claim against the pastor or church. The notes should be retained in a confidential file to which no one but the counselor has access.

Some helpful websites:
http://www.aapc.org/  (American Association of Pastoral Counselors)
http://www.pastoralcounseling.com/ 
http://www.pastoral-counseling.org/ 
http://www.pastoralcounselingctrs.org/